For the below accounts:
• Switch Plus
• Phone Care “Xiaomi maintenance”
-Answering calls and respond to emails.
- Following up on the online orders with the customer.
- Handling customer inquiries both over the phone and by email.
- Researching required information using available resources.
- Providing customers with product and service information.
- Identifying and escalate priority issues.
-Experience in a call center or customer service environment.
- Excellent written and verbal communication skills.
- Gender: Males and Females.
-From 0-2 years of previous experience in service center is preferred.
-Maximum age is: 30
- Bachelor’s degree of gap year students’
-Very good user of MS Office.
Fixed and rotational shifts
Location: (Fifth settlement, Mohandseen, Abbasia)