Group Enterprise Operations (GEO) is transforming. We are embracing digital skills and technology and creating a Customer Service Operation (CSO) of the future. Our people and our customers are at the heart of this journey.
We recognise that the scale of our ambition is high and that to support our people and our customers through this journey we need to help them understand and embrace the change and the impact on their ways of working and customer / employee experience.
We are therefore looking for an experienced Systems Engineer to join the team and drive forward innovation relating to simplification of our tools, automation and acting as an expert on the toolkit.
Key Accountabilities And Decision Ownership
Administering the GEO digital platforms Identifying opportunities for simplification Managing the workflow libraries Managing the script libraries
Core Competencies, Knowledge And Experience
Graduate degree in technology 2+ years of (similar) system administration experience Technology: One of more scripting languagesPerl, Python, Powershell etc. Linux or Solaris, TCP/IP, DNS, Apache, basic network troubleshooting, shell scripting Restful API capabilities Nagios, T-SQL, Java, Perl (or PHP), application servers (tomcat, jboss, weblogic, websphere, atg, resin) Testing Platforms such as Selenium ServiceNow Remedy On Demand Cortex Familiar with cognitive technologies Process: Business process notation (flow diagrams, symbology etc.) Agile methodology Experience (preferably SAFe 4.0)
Individual: Great understanding of managed service provider operations and systems administration Proven ability to manage platforms operating in dynamic, high-growth, high-uncertainty environments Strong communication and decision making skills. Strong analytical skills with practical experience of transforming business requirements to functional capabilities Ability to interact and work with and in an international and distributed virtual team. Excellent organization and prioritization skills Possess problem solving skills Fluent in English
Must Have Technical / Professional Qualifications
Scripting Language (Python, Perl, PowerShell, etc..) T-SQL ServiceNow Systems Administration Cortex
Smart Village C3
Fixed Term Contract